Poor service
<p>I've been with LIPCO for the past 3years.I called them to file for get advice on divorce and wanted to start with the process in May. I was told that a Mediator would call me but never got a call. Later I got an email saying I'm unreachable, I responded to say I never got a call from them. The mediator is Danielle. I kept calling and promise she would get back to me up now I never got a call. Regardless of the calls and emails I send to her.I'm so unhappy with the constant unavailability of people that promised to help me when I joined. </p>
Dear Zanele,
Thank you for taking the time to write to us about your experience. We are sorry to hear about this and would like to look into the matter for you. Our goal is to send our clients’ worries, fear and stress packing – not to add to it. We have registered a formal complaint on your behalf and Cwayita from our Client Experience team will be in touch soon. In the meantime, should you wish to get a hold of us, please give us a call on ***.
Sorry for the inconvenience.
LAW FOR ALL.
Dear Zanele,
Thank you for taking the time to write to us about your experience. We are sorry to hear about this and would like to look into the matter for you. Our goal is to send our clients’ worries, fear and stress packing – not to add to it. We have registered a formal complaint on your behalf and Cwayita from our Client Experience team will be in touch soon. In the meantime, should you wish to get a hold of us, please give us a call on ***.
Sorry for the inconvenience.
LAW FOR ALL.
Thank you for the prompt response.Hoping my concerns will be resolved soon.
Thank you for the prompt response.Hoping my concerns will be resolved soon.