Pathetic service!

It has been approximately over a month now being assigned a mediator named Thembakazi Bakajana whom I lost faith on. She seems clueless on what she’s doing if anything at all. The customer service is worst. Can’t even follow instructions or keep me abreast as to the progress of my case. When I send her emails she doesn’t even acknowledge receipt. I have complained twice already!

I was told that they only communicate TWICE A MONTH WITH CLIENTS. Before you even take your business to them think about finding yourself in jail, labour matters with your employer or being served only for your legal representative to tell you “They only speak to clients twice a month”. And in that so called “Twice a month” I’m the one who initiated conversations.

Join at your risk. Thank me latter.