1 reviews | Active since Dec 2022
PATHETIC SERVICE AND *******.UNPROFESSIONAL SERVICE WITH UNTRAINED CONSULTANTS SELLING U A PRODUCT ON LIES AND MISINFORMATION.
Law for all doesnt even deserve 1 star.A COMPLETE RIPOFF.DO NOT SUPPORT.i was sold a platinum plus policy by consultant .He confirmed what i would be covered for certain aspect over a space of 2 days and multiple calls to confirm with his superiors.When i tried to lodge a claim months later i was told i was not covered.I was not amused and told them to investigate by using recordings with consultant .They did an investigation and confirmed consultant and thus LIPCO LAW FOR ALL was wrong and had misrepresented policy and consultant would be dealth with internally.I was now in a pickle as i had cancelled other legal policy and was now without coverage but as they were wrong and admitted this fact , i insisted that i be represented .I did forward documents only to be told by the claims department that im not covered again.Mind u that all these developments are taking months to rectify and im losing money due to non payment by tenant that i needed litigation for.My claim being declined and the first reason was that i was not covered by policy.I had enough and asked for a refund and was denied this as well.Basically iv paid an installment of around R300 for over 6 months for absolutely no service at all.i had to deal with under par service and consultants that worked from home where i had to deal with kids answering calls and loud music in the background.Also to receive copies of recordings took months to forward if ever and it was a total nightmare dealing with each individual caller and having to explain myself to everyone in turn over and over again only to be told at the end of the call that the proper individual would then call me back and it went on for months with me having to call in and use watsapp almost every day trying to resolve this issue.DO NOT WASTE YOUR MONEY ON LAW FOR ALL
Thank you for taking the time to write to us again.
We have been in discussion with senior management from the marketing department and they have assured us that you were contacted on 19 January 2023 to once again discuss your complaint in great detail.
As stated in our previous response, should you still be unsatisfied with their decision it would be best for you to approach the FAIS Ombudsman for intervention.
We sincerely apologize for any inconvenience caused.
Thank you
LAW FOR ALL
Thank you for taking the time to write to us again.
We have been in discussion with senior management from the marketing department and they have assured us that you were contacted on 19 January 2023 to once again discuss your complaint in great detail.
As stated in our previous response, should you still be unsatisfied with their decision it would be best for you to approach the FAIS Ombudsman for intervention.
We sincerely apologize for any inconvenience caused.
Thank you
LAW FOR ALL
