1 reviews | Active since Jul 2023
Not so satisfied
I requested help through their WhatsApp channel on the 12 around 1 o'clock, I was told that I was going to receive a call within 24 hours, it's been days without getting the call. I requested again today the 15th, being told the same thing.
This was our conversation today the 15th: "Good day how can we assist you ?"
"I requested help with regards to my bond matter, I was told I will receive a call within 24 hours, but it's been days without a call"
"Your request has been sent for attendance"
"How long should I wait?"
"Your request has been sent for attendance and you will receive a call within the next 24 working hours"
I don't get it why businesses are so quick with deducting our money, when they drag when they have to help us.
Thank you for taking the time to write to us about your experience with us. We're incredibly sorry to hear that you feel we've let you down. We really care about our policyholders, and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives. We have sent your details to our Client Experience Department to look into and get in touch with you urgently.
Yours in Law LAW FOR ALL
Thank you for taking the time to write to us about your experience with us. We're incredibly sorry to hear that you feel we've let you down. We really care about our policyholders, and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives. We have sent your details to our Client Experience Department to look into and get in touch with you urgently.
Yours in Law LAW FOR ALL
Thank you for your reply.
We confirm that we take your matter seriously and have requested that the manager contact you urgently herein.
Yours in Law
LAW FOR ALL
Thank you for your reply.
We confirm that we take your matter seriously and have requested that the manager contact you urgently herein.
Yours in Law
LAW FOR ALL