FS
Faywin S

1 reviews | Active since Aug 2019

04 Nov 2025, 07:52

Not impressed

Good day I recently opened a file at your office for ******** arrest by saps and also I wanted to claim damages on my vehicle,so Mr Basikele and myself already started on the wrong foot it's like he's not trying to assist but instead make me feel bad I don't have issues with your firm but there's just some attorneys I don't know they just last,I Salute Mr mshweshwe that once helped me on a case and went all out for me ND also Tumi Hlongwane that's stil busy on one of my cases,they know how to make clients feel supported not Mr Basikele that's trying to make me feel guilty pls am asking for my file to be moved to someone that actually wants to help me thank you

0
Replies (4)
LAW FOR ALL
LAW FOR ALL's reply04 Nov 2025, 09:03
Official
Dear Faywin Stellenberg

Thank you for taking the time to write to us about your experience with us. We're incredibly sorry to hear that you feel we've let you down.
We really care about our policyholders and always aim to provide the best legal support possible.
Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives.

We have sent your details to our Client Experience Department to investigate and get in touch with you urgently.
Yours in Law
LAW FOR ALL
FS
Faywin S's update04 Nov 2025, 10:48
Reviewer Update
I wil be waiting for the call thank you
LAW FOR ALL
LAW FOR ALL's reply06 Nov 2025, 11:52
Official
Dear Faywin

Thank you again for taking the time to write to us about your experience. 

We confirm that one of the managers in our Legal Department have contacted you and provided you with a way forward.

Should you have any further concerns, please reach out directly to him. 

Yours In Law,
LAW FOR ALL
FS
Faywin S's update10 Feb 2026, 12:16
Reviewer Update
Good day and happy new year

I never in a million years thought il have a complain again against law for all for heaven's sake it's a new year and stil you guys don't want to change,I've opened a file,got called once and never again my policy is up to date never have I skipped a payment but the lawyers at law for all is working on my nerves can I please get a manager to call me asap pls am done now