MM
Mercia M
1 reviews | Active since Sept 2017
21 Aug 2023, 11:50
NON RESPONSIVE
I have a matter handle by the company 1stlyit was given to Valen and she was *********** and I was assisted by Kwezikazia Adoons and we filed and instead I got feedback from my own lodged complaint to NCR and this about Debt Busters putting me under debt review and refusing to take off the flag . I sent documents and even my bank statements which I am not happy about . Kwezi has just said everything is to be send directly to NCR . I don't know where my matter is and I am hopeless.
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LAW FOR ALL's replyOfficial
21 Aug 2023, 12:24Dear Mercia Molebatsi
Thank you for taking the time to write such comprehensive feedback and for sharing your experience with us. We're incredibly sorry to hear that you feel we've let you down.
We really care about our policyholders, and always aim to provide the best legal support possible.
We have sent your details to our Client Experience Department to look into and get in touch with you urgently.
We're sorry for the inconvenience and will reach out to you again, as soon as our team has investigated and given us feedback.
Kind Regards.
LAW FOR ALL
Thank you for taking the time to write such comprehensive feedback and for sharing your experience with us. We're incredibly sorry to hear that you feel we've let you down.
We really care about our policyholders, and always aim to provide the best legal support possible.
We have sent your details to our Client Experience Department to look into and get in touch with you urgently.
We're sorry for the inconvenience and will reach out to you again, as soon as our team has investigated and given us feedback.
Kind Regards.
LAW FOR ALL
LAW FOR ALL's reply21 Aug 2023, 12:24
Official
Dear Mercia Molebatsi
Thank you for taking the time to write such comprehensive feedback and for sharing your experience with us. We're incredibly sorry to hear that you feel we've let you down.
We really care about our policyholders, and always aim to provide the best legal support possible.
We have sent your details to our Client Experience Department to look into and get in touch with you urgently.
We're sorry for the inconvenience and will reach out to you again, as soon as our team has investigated and given us feedback.
Kind Regards.
LAW FOR ALL
Thank you for taking the time to write such comprehensive feedback and for sharing your experience with us. We're incredibly sorry to hear that you feel we've let you down.
We really care about our policyholders, and always aim to provide the best legal support possible.
We have sent your details to our Client Experience Department to look into and get in touch with you urgently.
We're sorry for the inconvenience and will reach out to you again, as soon as our team has investigated and given us feedback.
Kind Regards.
LAW FOR ALL