ET
Elizabeth T
1 reviews | Active since Jun 2022
07 Jul 2022, 22:55
No help
It seems that if we want something to happen we must complain here. Last month Nomzamo Ndlovu phoned me and promised to sort the matter, but still nothing is happening.
Helpful (0)
Replies (1)0
Replies (1)
LAW FOR ALL's replyOfficial
08 Jul 2022, 08:33 Dear Elizabeth. Thank you for taking the time to write and share your experience with us. We're incredibly sorry to hear that you feel we've let you down and can understand your frustration. Legal disputes are stressful, and regular contact with your lawyer is essential to put your mind at ease. That's why we have strict policies in place around contact and replying to communication. We really care about our policyholders, and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives. We have sent your details to our Client Experience Department. A consultant will look into the reasons why you aren't getting in touch with your lawyer and take steps to ensure it doesn't happen again. Sorry for the inconvenience caused.
LAW FOR ALL
LAW FOR ALL
LAW FOR ALL's reply08 Jul 2022, 08:33
Official
Dear Elizabeth. Thank you for taking the time to write and share your experience with us. We're incredibly sorry to hear that you feel we've let you down and can understand your frustration. Legal disputes are stressful, and regular contact with your lawyer is essential to put your mind at ease. That's why we have strict policies in place around contact and replying to communication. We really care about our policyholders, and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives. We have sent your details to our Client Experience Department. A consultant will look into the reasons why you aren't getting in touch with your lawyer and take steps to ensure it doesn't happen again. Sorry for the inconvenience caused.
LAW FOR ALL
LAW FOR ALL