LVDR
Liana Van Der Rijst

1 reviews | Active since Aug 2017

29 Aug 2017, 11:26

No feedback/response/call back

I have registered a case on 22/08/2017 and only received a message from Lebogang on 23/08/2017. I adheared to her instructions and sent requested documents. Received an auto reply. Phoned several times to follow up on case and sent the documents again on 28/08/2017. I am losing time to respond to Responded and I am not adhering to MIOSA finding. Now I need to send this guys a letter of demand by myself because I finally hear from Lebogang that it will take another 7 days before she will contact me. That is too late to send the letter of demand. I was so hoping that it could be done by a legal expert. Very disappointed in Lipco

0
Replies (1)
LAW FOR ALL
LAW FOR ALL's reply29 Aug 2017, 13:42
Official

Hi, Liana.

Thanks for taking the time to write to us about your experience. We understand that you are stressed and worried! We've logged a formal complaint on your behalf so we can see what is causing the holdup and ensure you get the caring assistance we are known for.

Our Client Experience Team will be in contact soon. Sorry for the inconvenience.

Yours in Law.