No feedback, not even from directors

<p>Been a member for a couple of years</p> <p>4 May, confirms my policy is suspended. Makes outstanding payments</p> <p>26 Jun, I email again to ask a legal question. No reply or phone call</p> <p>27 July, I check and confirm no deductions were made. I email to ask why. No reply or phone call</p> <p>29 July, email sent again to official channel including Gloria, Mukie and Jackie (who is a Director). No reply or phone call</p> <p>1 August, resend and rep**** to all. Underlines the fact that Jackie is a director and I should surely receive a response. No reply or phone call</p> <p>Some time later I phoned and confirm the reason for no deductions being taken off. MAke outstanding premiums as well. </p> <p>You dont have to be in the service industry to know that this unsatisfactory customer service...</p>