TM
TMAN M
1 reviews | Active since Apr 2010
20 Oct 2023, 11:25
NO communication
I moved from scorpion's *********** attorneys, thinking that Law for All would be better. Dealing with Law For All attorneys is so cold, that they can't even send you a confirmation email after receiving your case documents. You have to call them to confirm that they received your documents or to get an update.
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Replies (3)
LAW FOR ALL's replyOfficial
20 Oct 2023, 11:53Dear TMAN Makho
Thank you for taking the time to share your experience with us. We're incredibly sorry to hear that you feel we've let you down.
We really care about our policyholders, and always aim to provide the best legal support possible.
We have sent your details to our Client Experience Department to look into and get in touch with you urgently.
Kind Regards.
LAW FOR ALL
Thank you for taking the time to share your experience with us. We're incredibly sorry to hear that you feel we've let you down.
We really care about our policyholders, and always aim to provide the best legal support possible.
We have sent your details to our Client Experience Department to look into and get in touch with you urgently.
Kind Regards.
LAW FOR ALL
LAW FOR ALL's reply20 Oct 2023, 11:53
Official
Dear TMAN Makho
Thank you for taking the time to share your experience with us. We're incredibly sorry to hear that you feel we've let you down.
We really care about our policyholders, and always aim to provide the best legal support possible.
We have sent your details to our Client Experience Department to look into and get in touch with you urgently.
Kind Regards.
LAW FOR ALL
Thank you for taking the time to share your experience with us. We're incredibly sorry to hear that you feel we've let you down.
We really care about our policyholders, and always aim to provide the best legal support possible.
We have sent your details to our Client Experience Department to look into and get in touch with you urgently.
Kind Regards.
LAW FOR ALL
TM
TMAN M's updateReviewer Update
03 Nov 2023, 11:26With LawForAll, It seems like the only time I get feedback on my case is when I complain on hello Peter. I sent emails and not even an acknowledgement to say we received your follow up email.
TM
TMAN M's update03 Nov 2023, 11:26
Reviewer Update
With LawForAll, It seems like the only time I get feedback on my case is when I complain on hello Peter. I sent emails and not even an acknowledgement to say we received your follow up email.
LAW FOR ALL's replyOfficial
03 Nov 2023, 11:53Dear TMAN Makho
Thank you for taking the time to write and share your experience with us. We're incredibly sorry to hear that you feel we've let you down and can understand your frustration.
Legal disputes are stressful, and regular contact with your lawyer is essential to put your mind at ease. That's why we have strict policies in place around contact and replying to communication.
We really care about our policyholders, and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives.
We have sent your details to our Client Experience Department. A consultant will look into the reasons why you aren't getting in touch with your lawyer and take steps to ensure it doesn't happen again.
Sorry for the inconvenience caused.
LAW FOR ALL
LAW FOR ALL
LAW FOR ALL's reply03 Nov 2023, 11:53
Official
Dear TMAN Makho
Thank you for taking the time to write and share your experience with us. We're incredibly sorry to hear that you feel we've let you down and can understand your frustration.
Legal disputes are stressful, and regular contact with your lawyer is essential to put your mind at ease. That's why we have strict policies in place around contact and replying to communication.
We really care about our policyholders, and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives.
We have sent your details to our Client Experience Department. A consultant will look into the reasons why you aren't getting in touch with your lawyer and take steps to ensure it doesn't happen again.
Sorry for the inconvenience caused.
LAW FOR ALL
LAW FOR ALL