YS
Yvonne S

1 reviews | Active since Apr 2011

07 Sept 2020, 12:27

No communication

I'm very disappointed in the service that I currently receiving. I asked a lawyer to to assist me in a dispute with SANPARKS. He is not responding to my emails . I did ask you office left a message to ask him to call me but no reply.

0
Replies (1)
LAW FOR ALL
LAW FOR ALL's reply08 Sept 2020, 11:59
Official
Dear Yvonne
We are so sorry to hear that you feel frustrated with our assistance in resolving your dispute with SanParks.
We understand that legal disputes are stressful and naturally you want your dispute resolved as soon as possible. Receiving regular updates, and being able to get in touch with your lawyers is essential to put your mind at ease.
We want to look into why you haven't been receiving feedback and ensure this doesn't happen again. Your legal matter and enforcing your legal rights is our priority!
Our Client Experience Department will be in touch and look into this, so that it doesn't happen again.
Please accept our apologies for the inconvenience.
Yours in law.