MN
Mbongeni N

1 reviews | Active since Feb 2024

27 Feb 2024, 12:14

Misleading information from Law for all

Law for all contacted me not to help in any way but to defend their case after my honest review on this platform and I really feel people should be aware of certain conditions/ tactics that these insurance companies use not to render services that they promise before taking the policy. My case is a tipical example of why I feel the way that I can do. I have been a member in good standing for more than ten years and my labor matter was referred to them from inception, meaning that they been part of the process from the beginning. CCMA delayed to set out Arbitration date and during that period I was seating at home with no income and could not keep up with my premiums and now Law for all is using that against me when the matter came to their attention whilst my policy was active and never even bothered to chase up with CCMA to delay have my case resolved with CCMA sooner. No care at all for their clients but just expected to pay for my premiums regardless of my uninterrupted policy for more than 10 years. I just wanted to urge people to be more aware before taking Law for all policy. Thank you

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Replies (1)
LAW FOR ALL
LAW FOR ALL's reply27 Feb 2024, 12:20
Official
Dear Mbongeni

Thank you for taking the time to write to us about your experience with us. We're incredibly sorry to hear that you feel we've let you down. 
 
We really care about our policyholders, and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives.
 
We have sent your details to our Client Experience Department to look into and get in touch with you urgently.

Yours in Law
LAW FOR ALL