CM
Chuene M

1 reviews | Active since Jun 2020

22 Nov 2025, 09:05

MFC

Good day,

I opened a matter with you through Lipco about two months ago, and there has been no progress to date. Every time I call for feedback, I am told that the consultants are on calls and that a note will be left for them to return my call — yet I never receive any feedback.

The service I’ve experienced so far is very disappointing and does not reflect what was advertised. If this continues, I will have no choice but to take my business elsewhere.

Kindly prioritise my matter and provide a clear update.

Thank you.

0
Replies (1)
LAW FOR ALL
LAW FOR ALL's reply24 Nov 2025, 08:10
Official
Dear Chuene Mabotja


Thank you for taking the time to write to us about your experience with us. We're incredibly sorry to hear that you feel we've let you down.
We really care about our policyholders and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives.

We have sent your details to our Client Experience Department to investigate and get in touch with you urgently.
Yours in Law
LAW FOR ALL