DM
Diana M
1 reviews | Active since Oct 2020
14 May 2021, 06:47
Lost my civil case due to an *********** legal representative
I had a case with LAW FOR ALL,CIVIL CASE with a doctor in Melrose Arc with a botched face treatment and Lipco handled the case for 3years,I had all the faith in them for assistance, the so called professional legal assistant was soo *********** that I had to back for feedback about my case until last month she sent me an email informing that by the 18th of April am losing my case,was so heartbroken and depressed cause in short she was saying I must roll and die because of some SA act says so,She is so *********** that I decided to cancell my membership.
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Replies (2)
LAW FOR ALL's replyOfficial
14 May 2021, 08:51Dear Diana
Thank you for taking the time to write to us about your experience. We're sad to hear that you feel that your lawyer has let you down. After reading your detailed message, all that we can say is "sorry" and reassure you that this is not our usual standard of legal service.
Our lawyers are dedicated to breaking down the barriers to justice and making the law more affordable and accessible to all. We aim to be a caring friend in a time of need and to empower our policyholders to enforce their rights. Our team seeks to ease the strain and stress of the law, not add to your burdens.
We understand that you want to cancel your policy, and though we are sad to see you go, we won't stand in your way.
A member of our Client Experience Team will be in contact shortly to assist with the cancellation and look into your concerns to ensure that we learn from your experience, and do better.
Again, sorry for the inconvenience.
Talk to you soon!
LAW FOR ALL
LAW FOR ALL's reply14 May 2021, 08:51
Official
Dear Diana
Thank you for taking the time to write to us about your experience. We're sad to hear that you feel that your lawyer has let you down. After reading your detailed message, all that we can say is "sorry" and reassure you that this is not our usual standard of legal service.
Our lawyers are dedicated to breaking down the barriers to justice and making the law more affordable and accessible to all. We aim to be a caring friend in a time of need and to empower our policyholders to enforce their rights. Our team seeks to ease the strain and stress of the law, not add to your burdens.
We understand that you want to cancel your policy, and though we are sad to see you go, we won't stand in your way.
A member of our Client Experience Team will be in contact shortly to assist with the cancellation and look into your concerns to ensure that we learn from your experience, and do better.
Again, sorry for the inconvenience.
Talk to you soon!
LAW FOR ALL
LAW FOR ALL's replyOfficial
18 May 2021, 10:35Dear Diana
Once again thank you for taking the time to write and share your experience with us. We're incredibly sorry to hear that you feel we've let you down and can understand your frustration.
We hope the conversation with Annwei Charles Hsu brought you some clarity and peace of mind in terms of your legal matter.
If there is anything else we can do to assist, please don’t hesitate to reach out to us.
Yours in law.
LAW FOR ALL
LAW FOR ALL's reply18 May 2021, 10:35
Official
Dear Diana
Once again thank you for taking the time to write and share your experience with us. We're incredibly sorry to hear that you feel we've let you down and can understand your frustration.
We hope the conversation with Annwei Charles Hsu brought you some clarity and peace of mind in terms of your legal matter.
If there is anything else we can do to assist, please don’t hesitate to reach out to us.
Yours in law.
LAW FOR ALL