FJ
Fabian J

1 reviews | Active since May 2021

04 May 2021, 21:09

Lipco worst experience ever

Worst service ever , been a long time member, my vehicle was almost written off while parking , have footage and everything, it’s been 3 months after poor correspondence from lipco , I went for 3 quotations and now that the fellow who damaged my car LIPCO wants me to go back to all the body shops who I payed for quotations to give me affidavits, that why few body shops will do 3rd party quotations, worst off all is the LIPCO office in Pe just closed without being informed . Bitter pill to swallow . After 3 months all they did for me was to send the fellow who caused everything a request for mediation, and now they inform me if I don’t provide then soon enough witje the affidavits they can’t be held accountable

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Replies (1)
LAW FOR ALL
LAW FOR ALL's reply05 May 2021, 08:25
Official
 Dear Fabian Thank you for taking the time to write such comprehensive feedback and for sharing your experience with us. We're incredibly sorry to hear that you feel we've let you down.  We really care about our policyholders, and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives.  We have sent your details to our Client Experience Department to look into and get in touch with you urgently.  We're sorry for the inconvenience and will reach out to you again, as soon as our team has investigated and given us feedback.   Kind Regards.  LAW FOR ALL