1 reviews | Active since Sept 2018
Lipco, I cant believe how pathetic thier service is.
This will be my second entry concerning lipco. I had an incident that happened at the end of 2017. I got in touch with lico very shortly after for assistance.
Since then, they have been messing me around, from taking forever to respond to my correspondence to trying to send me on my own after messing me around for months, see my previous review on them. Since then, only after going to hello Peter, their complaints department contacted me in less that 24 hours. Then all of a sudden Lipco felt my case had merit after they wanted to leave me to sort it out alone at small claims court. And then there seamed to be hope. Untill a month or ago. They assigned a lawer to me from an external company and honestly seams they drew from the cheapest most *********** supplies they could find. So my monthly premiums gets sold to the lowest bidder! I have been trying to get a straight answer on what the hell is going on with my case now for the last few weeks. Being promised that the manager would contact me, still no word. How pathetic can a LAW company be?!
I'm guessing and will bet that complaints department will still get back to me faster than either of the consultants assigned to me.
Absolutely disgusted. Charles Kriel. Lipco, feel free to call me.
Thank you for taking the time to write to us about your experience. We’re sorry to hear that you feel we’ve let you down.
As a friend in the law, we take your feedback to heart and aim to send your stress packing.
We’d like to see what has gone wrong and made you feel this way! A representative from our Client Experience Team, will be in contact shortly. We will urgently look into the matter and see how we can best assist you, improve our service and prevent this from happening again.
Should you wish to get in touch with us in the meantime, feel free to give us a shout by calling ***.
Yours in Law
LAW FOR ALL - Client Experience
***
Thank you for taking the time to write to us about your experience. We’re sorry to hear that you feel we’ve let you down.
As a friend in the law, we take your feedback to heart and aim to send your stress packing.
We’d like to see what has gone wrong and made you feel this way! A representative from our Client Experience Team, will be in contact shortly. We will urgently look into the matter and see how we can best assist you, improve our service and prevent this from happening again.
Should you wish to get in touch with us in the meantime, feel free to give us a shout by calling ***.
Yours in Law
LAW FOR ALL - Client Experience
***