1 reviews | Active since Mar 2018
LIPCO CARDS
I joined LIPCO in August of 2017 and I have always made my payments on time without ever missing a payment. I joined LIPCO and have a family legal plan with them. My problem with them is their empty promise that they will send my LIPCO cards. Vuyolwethu Mthethwa is the the person I worked with and ahe promised me that the cards would be sent via post. This happened in August of 2017, and I am still waiting for my cards. I also called LIPCO earlier in the year, and asked them about the cards and they said I will receive it within 5weeks. I still have not received anything. If this is they way they handle something as simple as Lipco cards I am really worried about how they handle their legal matters. This is unproffessional and dissapointing. Please sort this mess out.
Hi, Faizel.
Thanks for writing to us to let us know that you haven't received your Client Card! We are sorry to hear that! Unfortunately, the postal service can sometimes be unpredictable and out of our hands. We understand your frustration, and will do all we can to get your Client Card to you ASAP! But, please don't worry! You don't need a Client Card in your hand to get the caring legal service we are known for. Simply call, email or SMS us and provide your ID number.
Our Client Experience Team will be in contact during regular business hours.
Sorry for the inconvenience.
Yours in Law.
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Hi, Faizel.
Thanks for writing to us to let us know that you haven't received your Client Card! We are sorry to hear that! Unfortunately, the postal service can sometimes be unpredictable and out of our hands. We understand your frustration, and will do all we can to get your Client Card to you ASAP! But, please don't worry! You don't need a Client Card in your hand to get the caring legal service we are known for. Simply call, email or SMS us and provide your ID number.
Our Client Experience Team will be in contact during regular business hours.
Sorry for the inconvenience.
Yours in Law.
***