ES
Eugene S

1 reviews | Active since Aug 2014

25 Jun 2023, 15:37

Lawyer cannot even sort out a traffic fine

I needed mediation in a traffic fine, because I have evidence to proof my innocence. The Lawyer assigned to me Andile, her service is substandard. I'll spare you the detail. I doubt if she is even a real profesional, because her grammar is worst than mine, how did she get her qualification? Does this company give you all the rookies, that cannot get work because of poor skills and knowledge? The one star I gave, is for the rep Owen Pietersen, he is very helpfull, other wise there would be no stars.

0
Replies (1)
LAW FOR ALL
LAW FOR ALL's reply26 Jun 2023, 08:17
Official
Dear Eugene Steyn
Thank you for taking the time to write such comprehensive feedback and for sharing your experience with us. We're incredibly sorry to hear that you feel we've let you down. We really care about our policyholders, and always aim to provide the best legal support possible. We have sent your details to our Client Experience Department to look into and get in touch with you urgently. We're sorry for the inconvenience and will reach out to you as soon as our team has investigated and given us feedback.   
 Kind Regards.  LAW FOR ALL