GA
Gavin A

1 reviews | Active since Feb 2021

06 Feb 2026, 15:24

Lawforall very disappointing.

This company is a *******. You never get to speak to a lawyer. And there are so many exclusions. Also lots of incompetence among staff. They don't get back to you. And they have very basic skills. Don't waste your money here. I was previously with Clientele Legal and discovered they had young children dealing with legal matters; Lawforall is ten times worse.

0
Replies (3)
LAW FOR ALL
LAW FOR ALL's reply06 Feb 2026, 15:34
Official
Dear Gavin Adams 

Thank you for taking the time to write to us about your experience with us. We're incredibly sorry to hear that you feel we've let you down.
We really care about our policyholders and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives.

We have sent your details to our Client Experience Department to investigate and get in touch with you urgently.
Yours in Law
LAW FOR ALL

GA
Gavin A's update16 Mar 2026, 11:51
Reviewer Update
Lawforall has not resolved the matter; rather, it has invoked a forced notice period that forced me to keep paying for 31 days after my cancellation. Short term insurances generally have an immediate cancellation policy; not so with Lawforall.
Advice to clients: stay away from such legal protection companies; they cannot protect you for R300pm simply because proper lawyers are very expensive. They employ 'clever children' to act as legal professionals - useless.
LAW FOR ALL
LAW FOR ALL's reply16 Mar 2026, 13:19
Official
Dear Gavin Thank you for writing to us about your experience. We can understand that you are disappointed. We don't want you to feel like having legal cover is a waste of time or money but remember running into legal problems without cover is really expensive if you don't have money saved up to cover the legal costs. We remain committed to providing the best legal care in South Africa, but the terms and conditions of your policy have to guide us, and it does unfortunately make provision for the notice period, which you agreed to when you signed up for the policy. 

Our Client Experience Team will contact you to look into your concerns. Rest assured we will do everything in our power to show you that you genuinely have one of the best teams in Africa in your corner. Talk soon!
 
LAW FOR ALL