AS
Albert S

1 reviews | Active since Oct 2018

28 May 2020, 13:35

Law For All"s Duck and dive tendencies

I have been with these people for more than 9 years while they were still calling themselves LIPCO and they have been busy deducting my money. They never gave me any documentation (contract). A time arose where they were supposed to help me. I was driving my car from Middelburg when Municipality contracted workers cutting grass beside the road broke my windscreen while i was passing. I tried to resolve the matter with the owner of the company who was soo rude and arrogant. I then reported the matter to LAW FOR ALL and my matter was handled by one Yoliswa Lucia Tom who victimised me further, reffering me to a contract i never saw with my eyes and at the end they refused to assist me while busy telling me about a contract i never saw. To make matters worse, a couple of weeks before i had a similar problem and i was assisted by Arthur Jones who was respectful and honest.

Fast forward, i have similar problem then boom, contract that i never saw. I ended up canceling my membership with them and of course heavy hearted

0
Replies (1)
LAW FOR ALL
LAW FOR ALL's reply28 May 2020, 14:13
Official
Afternoon Albert Shai.

We appreciate that you have taken the time to write to us and for telling us about your experience. Our team is dedicated to providing the best legal care, so we're sad to hear that you feel we've let you down after being a policyholder for almost 9 years! 

We take your feedback to heart and want to look into why you didn't receive your policy documents, and why our legal team missed the mark!

Our Client Experience Team will be in contact shortly to investigate your feedback and to see how we can make things right.

Sorry for any inconvenience caused.

Yours in law.

LAW FOR ALL Client Experience
***