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nazeem D
1 reviews | Active since Oct 2016
23 Apr 2022, 07:49
Law for All pathetic service
case :c3023-1-2022. I contacted Law for all in January 2022 regarding a car accident. It was a straight forward case to claim my money from the company. I was appointed a consultant who informed me that she will liaise with the company. I have send her many emails. She never responded. Last week she contacted me to find out if the company has paid me. She informed that she will send them a letter of demand and forward me a copy of the letter. Until today i have not received. I have been paying for so many years and this is the service i get.
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LAW FOR ALL's replyOfficial
25 Apr 2022, 08:47Dear Nazeem
Thank you for taking the time to write and share your experience with us. We're incredibly sorry to hear that you feel we've let you down and can understand your frustration.
Legal disputes are stressful, and regular contact with your lawyer is essential to put your mind at ease. That's why we have strict policies in place around contact and replying to communication.
We really care about our policyholders, and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives.
We have sent your details to our Client Experience Department. A consultant will look into the reasons why you aren't getting in touch with your lawyer and take steps to ensure it doesn't happen again.
Sorry for the inconvenience caused.
LAW FOR ALL
LAW FOR ALL
LAW FOR ALL's reply25 Apr 2022, 08:47
Official
Dear Nazeem
Thank you for taking the time to write and share your experience with us. We're incredibly sorry to hear that you feel we've let you down and can understand your frustration.
Legal disputes are stressful, and regular contact with your lawyer is essential to put your mind at ease. That's why we have strict policies in place around contact and replying to communication.
We really care about our policyholders, and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives.
We have sent your details to our Client Experience Department. A consultant will look into the reasons why you aren't getting in touch with your lawyer and take steps to ensure it doesn't happen again.
Sorry for the inconvenience caused.
LAW FOR ALL
LAW FOR ALL