LAW FOR ALL membership gives you no legal Aid

If I could, I would have rated this company -1. After 15 years of paying monthly membership fees hoping never to need a lawyer but just in case, I was shocked at the service I received when I now needed them. They appointed the most *********** attorney to handle my case and after persevering with the attorney, he just did not come through on any of his promises his made himself. I appointed my own attorney as I was due in court in 8 hours, hoping that I could claim against my membership. Now almost a month after submitting my claim and me having to harass these *********** people, I am now informed that they will not pay my claim because I did not obtain written consent from them to appoint my own attorney. I mean, if I fire your attorney, surely that should mean I had no choice but to appoint someone else instead of the person you sent over to me, and the fact that I was in no position to contact them given my circumstances, they still expected me to contact them even though they didn't gibe me any options when I first called in to request for legal representation. I would accept a penalty for the fees I paid out of pocket but for them to refuse to pay a single cent is plain ridiculous and they have exposed themselves as a genuine ****, make people pay but refuse to honour their claims and give them *********** lawyers.