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Ngiphiwe N

1 reviews | Active since Aug 2023

30 Aug 2023, 00:21

Law for 0

I sent documents to Thobile last month. I have been phoning and phoning to get feedback and I was ignored. I formally complained and Her manager phoned me yesterday and said I must wait untill next month because that is when Thobile will be back from leave. Is that is what qualifies for service at Law for all?

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Replies (1)
LAW FOR ALL
LAW FOR ALL's reply30 Aug 2023, 08:26
Official
Dear Ngiphiwe

Thank you for taking the time to share your experience with us. We're incredibly sorry to hear that you feel we've let you down.
 
We really care about our policyholders, and always aim to provide the best legal support possible.
 
We have sent your details to our Client Experience Department to look into and get in touch with you urgently.
 
Kind Regards.
LAW FOR ALL