RM
RW M
1 reviews | Active since Jul 2019
14 Apr 2021, 12:32
Law Fo Al not helping
For years in with Law For All. There is never a positive outcome when you call them. I'm waiting more than a month to be assisted with a simple claim. I'm going to the competition.
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Replies (2)
LAW FOR ALL's replyOfficial
14 Apr 2021, 12:53 Dear RW Thank you for taking the time to write to us about your experience. We're sad to hear that you feel that your lawyer has let you down. After reading your message, all that we can say is "sorry" and reassure you that this is not our usual standard of legal service. Our lawyers are dedicated to breaking down the barriers to justice and making the law more affordable and accessible to all. We aim to be a caring friend in a time of need and to empower our policyholders to enforce their rights. Our team seeks to ease the strain and stress of the law, not add to your burdens. A member of our Client Experience Team will be in contact shortly to look into your concerns and ensure that we learn from your experience, and do better. Again, sorry for the inconvenience. Talk to you soon! LAW FOR ALL
LAW FOR ALL's reply14 Apr 2021, 12:53
Official
Dear RW Thank you for taking the time to write to us about your experience. We're sad to hear that you feel that your lawyer has let you down. After reading your message, all that we can say is "sorry" and reassure you that this is not our usual standard of legal service. Our lawyers are dedicated to breaking down the barriers to justice and making the law more affordable and accessible to all. We aim to be a caring friend in a time of need and to empower our policyholders to enforce their rights. Our team seeks to ease the strain and stress of the law, not add to your burdens. A member of our Client Experience Team will be in contact shortly to look into your concerns and ensure that we learn from your experience, and do better. Again, sorry for the inconvenience. Talk to you soon! LAW FOR ALL
LAW FOR ALL's replyOfficial
14 Apr 2021, 15:09 Dear RW Once again thank you for taking the time to write and share your experience with us. We're incredibly sorry to hear that you feel we've let you down and can understand your frustration. We hope the conversation with Nevallisha Jacobs brought you some clarity and peace of mind on how we can assist in your matter going forward. If there is anything else we can do to assist, please don’t hesitate to reach out to us. Yours in law. LAW FOR ALL
LAW FOR ALL's reply14 Apr 2021, 15:09
Official
Dear RW Once again thank you for taking the time to write and share your experience with us. We're incredibly sorry to hear that you feel we've let you down and can understand your frustration. We hope the conversation with Nevallisha Jacobs brought you some clarity and peace of mind on how we can assist in your matter going forward. If there is anything else we can do to assist, please don’t hesitate to reach out to us. Yours in law. LAW FOR ALL