1 reviews | Active since Sept 2011
I've had enough - regret not cancelling my contracts earlier
I really cannot understand the putrid level of service & lack intellect in a company filled with qualified lawyers.
I have a long long list of examples were I had to guide them and tell them what they need to say. Needless to say - the only good that ever came from this waste of my money was having a "law firm" I could copy on emails to people I want to take on. But leave it to Lipco to try to phone the people I want to take on thinking they are the customer and not me who has been a customer for well over 10 yrs already. And not only do I have a personal cover policy but also a corporate policy.
Well, I just cannot deal with your incompetence and lack of customer service. I have requested cancellation papers sent to me and even this is a mission.
I'm done with you. Goodbye
Hi, Kaveek.
Thank you for your feedback. We're sorry to hear about your experience and disappointment in our service. We understand your frustration and respect your wishes to cancel - we'd never stand in your way.
We strive to provide caring, expert legal service and take the things you mention very seriously. LAW FOR ALL is there to take the worries, fears and stress away and help our clients walk tall. Our Client Experience Team would like to investigate what went wrong so that we can ensure it doesn't happen again.
Nevallisha Jacobs, from Client Experience, will be in touch with you soon. We are sorry for the inconvenience.
Yours in Law.
LAW FOR ALL Client Experience
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Hi, Kaveek.
Thank you for your feedback. We're sorry to hear about your experience and disappointment in our service. We understand your frustration and respect your wishes to cancel - we'd never stand in your way.
We strive to provide caring, expert legal service and take the things you mention very seriously. LAW FOR ALL is there to take the worries, fears and stress away and help our clients walk tall. Our Client Experience Team would like to investigate what went wrong so that we can ensure it doesn't happen again.
Nevallisha Jacobs, from Client Experience, will be in touch with you soon. We are sorry for the inconvenience.
Yours in Law.
LAW FOR ALL Client Experience
***
