1 reviews | Active since May 2016

11 Aug 2022, 14:35

*********** administration

I get an sms from Law for All saying that they did not receive my payment on 05 August 2022. I email them my bank statement proving that the money went off my account. They then insist on arguing with me. Law for all can cancel my policy with immediate effect If they can't read a bank statement or email. Why should I do business with such an *********** company?

0
Replies (1)
LAW FOR ALL
LAW FOR ALL's reply11 Aug 2022, 15:18
Official
Dear Dee. Thank you for taking the time to write such comprehensive feedback and for sharing your experience with us. We're incredibly sorry to hear that you feel we've let you down.  We really care about our policyholders, and always aim to provide the best support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives. We have sent your details to our Client Experience Department to look into and get in touch with you urgently. We're sorry for the inconvenience and will reach out to you again, as soon as our team has investigated and given us feedback.  Kind Regards. LAW FOR ALL