TS
Tasneem S
1 reviews | Active since Oct 2015
12 Feb 2026, 11:01
If you want to waste your money -spend it here
This is by far the worst service I have paid for !! To almost R400 a month and be sold all the benefits in the world but the time that you need to use them, you get told that they will reach out to their lawyers that have on panel and see who is willing to assist.
I took the policy to benefit on transfer cost in purchasing a property and have received no help For a benefit that I have paid for for over 2years now
I got email telling me that my file is abeyance and yet my bond is approved and everyone is waiting on the incompetence of my legal cover to decide if they can help me and who is willing to help me, like I have been paying for someone to do me a favour in my time of need.
I am extremely furious and yet they answer the phone saying they are voted the best!!!! My foot
Helpful (0)
Replies (4)0
Replies (4)
LAW FOR ALL's replyOfficial
12 Feb 2026, 11:03Dear Tasneem shaik
Thank you for taking the time to write to us about your experience with us. We're incredibly sorry to hear that you feel we've let you down.
We really care about our policyholders and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives.
We have sent your details to our Client Experience Department to investigate and get in touch with you urgently.
Yours in Law
LAW FOR ALL
Thank you for taking the time to write to us about your experience with us. We're incredibly sorry to hear that you feel we've let you down.
We really care about our policyholders and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives.
We have sent your details to our Client Experience Department to investigate and get in touch with you urgently.
Yours in Law
LAW FOR ALL
LAW FOR ALL's reply12 Feb 2026, 11:03
Official
Dear Tasneem shaik
Thank you for taking the time to write to us about your experience with us. We're incredibly sorry to hear that you feel we've let you down.
We really care about our policyholders and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives.
We have sent your details to our Client Experience Department to investigate and get in touch with you urgently.
Yours in Law
LAW FOR ALL
Thank you for taking the time to write to us about your experience with us. We're incredibly sorry to hear that you feel we've let you down.
We really care about our policyholders and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives.
We have sent your details to our Client Experience Department to investigate and get in touch with you urgently.
Yours in Law
LAW FOR ALL
TS
Tasneem S's updateReviewer Update
12 Feb 2026, 11:05They did really and said that I will get feedback by the 16th of February.
It’s really sad
It’s really sad
TS
Tasneem S's update12 Feb 2026, 11:05
Reviewer Update
They did really and said that I will get feedback by the 16th of February.
It’s really sad
It’s really sad
TS
Tasneem S's updateReviewer Update
12 Feb 2026, 12:12A bunch of *****sters !! I would like to thank your legal manager for contacting me and explaining to me what I already know and what I was already explained.
Every person has different explanation instead on assisting you
I paid for a benefit to get up to 60% off the transfer fee and my policy documents state so but now when I want to use the benefit, I am being given all different excuses and reasons why it’s not covered !!!
I will taking this matter to the consumer protection act!!!
Every person has different explanation instead on assisting you
I paid for a benefit to get up to 60% off the transfer fee and my policy documents state so but now when I want to use the benefit, I am being given all different excuses and reasons why it’s not covered !!!
I will taking this matter to the consumer protection act!!!
TS
Tasneem S's update12 Feb 2026, 12:12
Reviewer Update
A bunch of *****sters !! I would like to thank your legal manager for contacting me and explaining to me what I already know and what I was already explained.
Every person has different explanation instead on assisting you
I paid for a benefit to get up to 60% off the transfer fee and my policy documents state so but now when I want to use the benefit, I am being given all different excuses and reasons why it’s not covered !!!
I will taking this matter to the consumer protection act!!!
Every person has different explanation instead on assisting you
I paid for a benefit to get up to 60% off the transfer fee and my policy documents state so but now when I want to use the benefit, I am being given all different excuses and reasons why it’s not covered !!!
I will taking this matter to the consumer protection act!!!
LAW FOR ALL's replyOfficial
12 Feb 2026, 16:54Dear Tasneem.
Thank you for taking the time to write to us about your experience. We're sad to hear that you feel that your lawyer has let you down.
Our lawyers are dedicated to breaking down the barriers to justice and making the law more affordable and accessible to all. We aim to be a caring friend in a time of need and to empower our policyholders to enforce their rights. Our team seeks to ease the strain and stress of the law, not add to your burdens, however it should be noted that the benefit you are referring to is an added benefit to the policy and merely makes provision for a discount ie our office negotiates with conveyancers listed on our panel to provide you with a discount of up to 60%. The policy does not stipulate that our office will be liable for those fees.
We have arranged for the relevant Head of Department to give you a call and run through the benefit with you, but should you remain unsatisfied you may direct your complaint to the NFO.
Again, sorry for the inconvenience.
Talk to you soon!
LAW FOR ALL
LAW FOR ALL's reply12 Feb 2026, 16:54
Official
Dear Tasneem.
Thank you for taking the time to write to us about your experience. We're sad to hear that you feel that your lawyer has let you down.
Our lawyers are dedicated to breaking down the barriers to justice and making the law more affordable and accessible to all. We aim to be a caring friend in a time of need and to empower our policyholders to enforce their rights. Our team seeks to ease the strain and stress of the law, not add to your burdens, however it should be noted that the benefit you are referring to is an added benefit to the policy and merely makes provision for a discount ie our office negotiates with conveyancers listed on our panel to provide you with a discount of up to 60%. The policy does not stipulate that our office will be liable for those fees.
We have arranged for the relevant Head of Department to give you a call and run through the benefit with you, but should you remain unsatisfied you may direct your complaint to the NFO.
Again, sorry for the inconvenience.
Talk to you soon!
LAW FOR ALL