1 reviews | Active since Apr 2018
I paid you why lapse the policy?
Lipco you have been great to me until I lost my job , I explained to you that I will be paying cash as there won't be any salary coming in.
Like a normal person I honoured my promise and paid cash, payment was confirmed to have been received.
In May I paid upfront for the month of June
Guess what ? Today I received the following message
We're so sorry to inform you that your policy has lapsed due to non-payment. This isn?t the end of the world! Just phone ***to make payment arrangements.
Why lapse the policy when I have paid you?
Please fix this mess as I have a case running and need your services
Hi Liam,
Thank you for taking the time to write to us about your experience. We’re sorry to hear that you're unhappy with the service you've received.
As a friend in the law, we take your feedback to heart, and aim to send your worries and stress packing.
We’d like to see what has gone wrong and made you feel this way! We've been in touch with our legal call centre to look into the matter.
Should you wish to get in touch with us in the meantime, feel free to give us a shout by calling ***or sending an email to ***
Yours in Law.
LAW FOR ALL - Client Experience
Hi Liam,
Thank you for taking the time to write to us about your experience. We’re sorry to hear that you're unhappy with the service you've received.
As a friend in the law, we take your feedback to heart, and aim to send your worries and stress packing.
We’d like to see what has gone wrong and made you feel this way! We've been in touch with our legal call centre to look into the matter.
Should you wish to get in touch with us in the meantime, feel free to give us a shout by calling ***or sending an email to ***
Yours in Law.
LAW FOR ALL - Client Experience