kC
kieth C

1 reviews | Active since Jun 2018

12 Dec 2023, 19:35

Hopeless

The two times that I requested assistance the adviser looked for ways to tell me its excluded or why I'm not covered waste of money and time.

0
Replies (1)
LAW FOR ALL
LAW FOR ALL's reply13 Dec 2023, 08:22
Official
Dear Kieth.
 
Thank you for taking the time to write to us about your experience with us. We're incredibly sorry to hear that you feel we've let you down. 
 
We really care about our policyholders, and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives.
 
We have sent your details to our Client Experience Department to look into and get in touch with you urgently.
 
We're sorry for the inconvenience and will reach out to you again, as soon as our team has investigated and given us feedback.
 
 Kind Regards.
 LAW FOR ALL