MZ
Mlungisi Z
1 reviews | Active since Dec 2020
03 Dec 2020, 16:41
Faulty cell phone.
*** I bought a cell phone @ Ackermans it gave me problems, they refused to give me a new one or a refund they asked me to book it for repairs for the 3rd time which I was not ready to do. I then decided to take the matter to Law For All since October 25th until today I'm not getting help, Kabelo my emidiator only contact me when he see's my emai or my call after that he keeps quite yet I am paying lipco to stand for me when I need them.
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Replies (2)
LAW FOR ALL's replyOfficial
04 Dec 2020, 08:33Dear Mlungisi.
Thank you for taking the time to write and share your experience with us. We're incredibly sorry to hear that you feel we've let you down and can understand your frustration.
Legal disputes are stressful, and regular contact with your lawyer is essential to put your mind at ease. That's why we have strict policies in place around contact and replying to communication.
We really care about our policyholders, and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives.
We have sent your details to our Client Experience Department. A consultant will look into the reasons why you aren't getting in touch with your lawyer and take steps to ensure it doesn't happen again.
Sorry for the inconvenience caused.
LAW FOR ALL
LAW FOR ALL
LAW FOR ALL's reply04 Dec 2020, 08:33
Official
Dear Mlungisi.
Thank you for taking the time to write and share your experience with us. We're incredibly sorry to hear that you feel we've let you down and can understand your frustration.
Legal disputes are stressful, and regular contact with your lawyer is essential to put your mind at ease. That's why we have strict policies in place around contact and replying to communication.
We really care about our policyholders, and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives.
We have sent your details to our Client Experience Department. A consultant will look into the reasons why you aren't getting in touch with your lawyer and take steps to ensure it doesn't happen again.
Sorry for the inconvenience caused.
LAW FOR ALL
LAW FOR ALL
LAW FOR ALL's replyOfficial
04 Dec 2020, 12:33Dear Mlungisi.
Once again thank you for taking the time to write and share your experience with us. We're incredibly sorry to hear that you feel we've let you down and can understand your frustration.
Legal disputes are stressful, and regular contact with your lawyer is essential to put your mind at ease. That's why we have strict policies in place around contact and replying to communication.
We really care about our policyholders, and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives.
We hope the conversation with Nevallisha Jacobs brought you some clarity and peace of mind on how we can assist in your matter.
If there is anything else we can do to assist, please don’t hesitate to reach out to us.
Yours in law.
LAW FOR ALL
LAW FOR ALL's reply04 Dec 2020, 12:33
Official
Dear Mlungisi.
Once again thank you for taking the time to write and share your experience with us. We're incredibly sorry to hear that you feel we've let you down and can understand your frustration.
Legal disputes are stressful, and regular contact with your lawyer is essential to put your mind at ease. That's why we have strict policies in place around contact and replying to communication.
We really care about our policyholders, and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives.
We hope the conversation with Nevallisha Jacobs brought you some clarity and peace of mind on how we can assist in your matter.
If there is anything else we can do to assist, please don’t hesitate to reach out to us.
Yours in law.
LAW FOR ALL