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Sibusiso

1 reviews | Active since Jul 2021

25 Jan 2024, 13:26

Fastrated,disappointed client...

C1649-1-2024 I'm truly not pleased about the service that law for all provides..

We had a disciplinary hearing was called yes .but no lawyer was appointed to accompany us, not even a phone call, after the outcome of the disciplinary hearing we told them that I was dismissed ,we were then told to send documents which was listed from them.Ever since those documents have been submitted no communication at all from them .I was not even advised by us sending those documents ( what it meant) what I realized from the word about this firm is that communication is a problem .you always need to call to enquire about the outcome,When you call .the call is taken by a receptionist who claims to go and tell the rep chosen for you but you are lucky to be called back the same day

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Replies (1)
LAW FOR ALL
LAW FOR ALL's reply25 Jan 2024, 16:23
Official
Dear Sibusiso
 Thank you for taking the time to write to us about your experience with us. We're incredibly sorry to hear that you feel we've let you down.  We really care about our policyholders, and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives. We have sent your details to our Client Experience Department to look into and get in touch with you urgently.

Yours in Law
LAW FOR ALL