1 reviews | Active since Dec 2014
Expect to wait for months
I chose Law For All because of their good reviews. Last year I wrote a review because they helped me find a law firm for a legal issue I had before I signed up with them.
I’m February (2 months ago) I had an issue and they haven’t even started on it, the first few days of communication I couldn’t get ahold of the attorney, I emphasised to her that this is a time sensitive issue. I was told that the response time is 7- 14 working days, I waited, it came and passed. I Emailed them and they said the attorney will call me the next day it didn’t happen. Note that I sent them all relevant information in February. Just yesterday I received Power of attorney forms, they have not been doing anything, they are only going to start now, to say I’m disappointed is an understatement.
Rather get an attorney when you need to because paying them monthly only to be ignored when you’re in need of help is a *******. Regret signing up with them.
Thank you for taking the time to write and share your experience with us. We're incredibly sorry to hear that you feel we've let you down and can understand your frustration. Legal disputes are stressful, and regular contact with your lawyer is essential to put your mind at ease. That's why we have strict policies in place around contact and replying to communication. We really care about our policyholders, and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives. We have sent your details to our Client Experience Department. A consultant will look into the reasons why you aren't getting in touch with your lawyer and take steps to ensure it doesn't happen again. Sorry for the inconvenience caused.
Yours in Law,
LAW FOR ALL
Thank you for taking the time to write and share your experience with us. We're incredibly sorry to hear that you feel we've let you down and can understand your frustration. Legal disputes are stressful, and regular contact with your lawyer is essential to put your mind at ease. That's why we have strict policies in place around contact and replying to communication. We really care about our policyholders, and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives. We have sent your details to our Client Experience Department. A consultant will look into the reasons why you aren't getting in touch with your lawyer and take steps to ensure it doesn't happen again. Sorry for the inconvenience caused.
Yours in Law,
LAW FOR ALL