FS
Florah S
1 reviews | Active since Mar 2019
29 Aug 2025, 16:42
***** Done By Lipco on my paysheet
They have been deducting money from my salary, I was informed they will contact me. I need my refund for the ***** they have been committing. They only cancelled and still awaiting refund from 2011
Helpful (0)
Replies (5)0
Replies (5)
LAW FOR ALL's replyOfficial
01 Sept 2025, 08:29Dear Florah Sithole
Thank you for taking the time to write to us about your experience with us. We're incredibly sorry to hear that you feel we've let you down.
We really care about our policyholders and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives.
We have sent your details to our Client Experience Department to investigate and get in touch with you urgently.
Yours in Law
LAW FOR ALL
LAW FOR ALL's reply01 Sept 2025, 08:29
Official
Dear Florah Sithole
Thank you for taking the time to write to us about your experience with us. We're incredibly sorry to hear that you feel we've let you down.
We really care about our policyholders and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives.
We have sent your details to our Client Experience Department to investigate and get in touch with you urgently.
Yours in Law
LAW FOR ALL
FS
Florah S's updateReviewer Update
07 Oct 2025, 08:44I am still awaiting documents from LIPCO that states I used their services and why are they not refunding me on their *****ulent deduction
FS
Florah S's update07 Oct 2025, 08:44
Reviewer Update
I am still awaiting documents from LIPCO that states I used their services and why are they not refunding me on their *****ulent deduction
LAW FOR ALL's replyOfficial
07 Oct 2025, 09:14Dear Florah Sithole
Thank you once again for reaching out to us, and we are sorry you still feel let down.
We however confirm that our Client Experience Department has been in contact with you on numerous occasions regarding your concerns. We further also noted that you have made use of the policy a few times already.
We also confirm that you have been provided with details on how to escalate this matter in order to finalise the same.
We kindly ask that you proceed with the steps advised.
Yours in Law
LAW FOR ALL
Thank you once again for reaching out to us, and we are sorry you still feel let down.
We however confirm that our Client Experience Department has been in contact with you on numerous occasions regarding your concerns. We further also noted that you have made use of the policy a few times already.
We also confirm that you have been provided with details on how to escalate this matter in order to finalise the same.
We kindly ask that you proceed with the steps advised.
Yours in Law
LAW FOR ALL
LAW FOR ALL's reply07 Oct 2025, 09:14
Official
Dear Florah Sithole
Thank you once again for reaching out to us, and we are sorry you still feel let down.
We however confirm that our Client Experience Department has been in contact with you on numerous occasions regarding your concerns. We further also noted that you have made use of the policy a few times already.
We also confirm that you have been provided with details on how to escalate this matter in order to finalise the same.
We kindly ask that you proceed with the steps advised.
Yours in Law
LAW FOR ALL
Thank you once again for reaching out to us, and we are sorry you still feel let down.
We however confirm that our Client Experience Department has been in contact with you on numerous occasions regarding your concerns. We further also noted that you have made use of the policy a few times already.
We also confirm that you have been provided with details on how to escalate this matter in order to finalise the same.
We kindly ask that you proceed with the steps advised.
Yours in Law
LAW FOR ALL
FS
Florah S's updateReviewer Update
09 Oct 2025, 07:28LIPCO I have requested documents that proves and I was aware that the policy was opened by me. Furthermore you represented me on 2 cases a as you state. I am unable to proceed without the said documents.
FS
Florah S's update09 Oct 2025, 07:28
Reviewer Update
LIPCO I have requested documents that proves and I was aware that the policy was opened by me. Furthermore you represented me on 2 cases a as you state. I am unable to proceed without the said documents.
LAW FOR ALL's replyOfficial
09 Oct 2025, 10:17Dear Florah Sithole
As all internal remedies have been exhausted, as previously advised, please direct any further complaints to the FAIS Ombudsman for external investigation.
Yours in Law
LAW FOR ALL
Yours in Law
LAW FOR ALL
LAW FOR ALL's reply09 Oct 2025, 10:17
Official
Dear Florah Sithole
As all internal remedies have been exhausted, as previously advised, please direct any further complaints to the FAIS Ombudsman for external investigation.
Yours in Law
LAW FOR ALL
Yours in Law
LAW FOR ALL