TR
Tshokolo R

1 reviews | Active since Sept 2021

24 Jan 2022, 17:34

Dissatisfied client and wife.

Their service is not good,they let down my husband for the second time in court and being sent to custody for there was no Law for all representative for him in court. I called Law for All last week Mon 17th trying to find out who's has been appointed to represent him today as he was appearing in court,the consultant told me it's Zikhona Ntukushe,and she told me she left her a message to call me back urgently,up until the end of the she never called. This afternoon I called again to find out what happened as there was no one from Lipco at court for my husband,the consultant said she is going to call me back as I was calling from my cellphone but I insisted to hold because of the experience I have with Lipco of saying they will call you back but would not.The consultant said she s going to put me through to Arthur Jones whilst I was still holding and she came back to me telling me that He is rejecting her call,the she told me that she's going to send him a message to call me back,but still not yet. He is back in custody now .

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Replies (1)
LAW FOR ALL
LAW FOR ALL's reply25 Jan 2022, 08:21
Official
Dear Tshokolo Thank you for reaching out to us.  We're sad to hear that we've let you down. That's the last thing we would want to do! Our award-winning team is dedicated to breaking down the barriers to justice and making the law more affordable and accessible to all. We aim to empower South Africans to enforce their legal rights by providing top legal service. We'd like to learn more about your experience and what led to your frustration. A member of our Client Experience Team will be in contact shortly to look into your feedback and to see if we can find a solution that will restore your confidence in us.   Sorry for the inconvenience.  Talk to you soon!  LAW FOR ALL