SG
Sam G

1 reviews | Active since Jan 2015

25 Oct 2016, 10:54

Disgusted

<p>Been a member for over 10yrs and asked for assistance about 3 or 4 times.Never once could they assist me,always made various excuses.I have spent hundreds of rands calling them to be told more excuses.Earlier this year 2016,guy I really needed an attorney so I called them and a guy called simon and a very rude and self opiniated female called cameron clayton assisted me and reffered me to an ``attorney'' that was extremely inexperienced,the next attorney I was reffered to was none the better.I enentually hired my own attorney.I sent simon and the clayton female several e-mails,as well as several phone calls,none of which were ever returned,yet they still deduct my money every month</p>

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Replies (4)
LAW FOR ALL
LAW FOR ALL's reply25 Oct 2016, 14:32
Official

Dear Sam,

Thank you for writing to us about your experience. A 10 year relationship is a long and valued one, and we understand where your frustration comes from.

We took a closer look into the matter and discovered that it relates to legal service provided to you even before we took over legal services for Edcon. At LAW FOR ALL we have over 20 years of experience with over 400 lawyers in offices across the country, With us on your side, you’ll know you’re dealing with experts who care about your legal problems, experts who want to help you remove the stress and strain of dealing with legal issues. You can think of us as your friends in the law.

We're people who don't just talk, but take action! Our Cwayita Vellem from Client Experience gave you a call earlier, and will take good care of you! We will follow up with your bail attorneys as well as the attorneys assisting you with your claim.

We apologise for any confusion and inconvenience caused. We promise. We've got your back and want to see you happy and confident in us.

Yours in Law.

LAW FOR ALL Client Experience

***

SG
Sam G's update25 Oct 2016, 14:49
Reviewer Update

25thOctober2016

BULL,BULL AND MORE BULL,Since March 2016,I heard this excuse of Edcon back and forth BUT YOU HAVE NO PROBLEM TAKING MY MONEY, and for the past 2(two) weeks I have sent e-mails to Simon and that cameroon female without any response.Yesterday I phoned them,and they refused to take my call.This morning I called again,same story as yesterday.You only responded BECAUSE you saw my above review.You are requesting documents that are unnessary and just stalling SINCE MARCH 2016??

LAW FOR ALL
LAW FOR ALL's reply25 Oct 2016, 15:37
Official

Hi Sam.

We truly are sorry you feel this way. We only took over legal services for Edcon as of June 2016.

We are looking into the matter for you and will do our very best to get this resolved for you.

Kind Regards

SG
Sam G's update26 Oct 2016, 07:15
Reviewer Update

Do not use the Edcon transfer/takeover as an excuse as you have since March 2016.Before you use this excuse again,PLEASE,send me a copy of the Agreement with the Adjustment Account.

If you as attorneys cannot efficiently orchestrate a Merger/Acquisition,how then can you assist the general public.

You have made promises,lets see the results!!!