KM
Kegomoditswe M

1 reviews | Active since Jul 2017

03 Jun 2024, 09:24

Disappointed

I long reported a case against MBD but to date I have not received a certain call for an update.I reported another labour matter as I needed assistance with unfair labour matter and the Legal advisor who was assisting me was very impatient with me and kept on saying it can't be as if I was lying to her.She told me that there are no prospects of success for a constructive dismissal case.I asked to be referred to an attorney on the panel for an opinion and she said what do you mean because you are speaking to the attorney. She sounded very rude and not willing to assist me.So far I have received only the worst service from your company and I'm happy with that.

0
Replies (1)
LAW FOR ALL
LAW FOR ALL's reply03 Jun 2024, 09:33
Official
Dear Miss Kegomoditswe Mpolokeng

Thank you for taking the time to write to us about your experience with us. We're incredibly sorry to hear that you feel we've let you down.
We really care about our policyholders, and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives.

We have sent your details to our Client Experience Department to look into and get in touch with you urgently.

Yours in Law
LAW FOR ALL