EG
Edgar G

1 reviews | Active since Aug 2015

19 Aug 2025, 07:29

Disappointed again

This is the second time I have requested assistance from them and this is the second time I have been disappointed.

I asked for assistance with a general POA, the initial communication was good, however I received a half page POA back, I queried this as previous ones I have had were multiple pages long, no reply

I then asked AI to assist and together we did what the lawyer was supposed to do in the first place. I sent this to them to give it a once over, no reply.

Moral of the story use AI

0
Replies (1)
LAW FOR ALL
LAW FOR ALL's reply19 Aug 2025, 08:12
Official
Dear Edgar Gregan

Thank you for taking the time to write to us about your experience with us. We're incredibly sorry to hear that you feel we've let you down.
We really care about our policyholders and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives.

We have sent your details to our Client Experience Department to investigate and get in touch with you urgently.
Yours in Law
LAW FOR ALL