1 reviews | Active since Feb 2017
Disappointed
<p>Lipco LAW FOR ALL need to change to Law for some. i lodged a complain with them about Absa insurance my ***-12-2016since they appoint a lawyer for me by the name of Laetitia Danise who requestet me to sent her supporting documents 09 January and i sent them immediatley and they confirm but i never had anything fro them. trying to contact them i hold for an hour without any answer but when it comes to payment they deduct early hours of the morning. what is the use of paying a lawyer who cannot assist you in times of needs??</p> <p> </p>
Dear Omolemo.
Thank you for taking the time to write to us. We are sorry to hear that you are disappointed in our service.
As a company, we strive to send your worries, fears and stress packing. We want you to think of us more as a caring friend with expert legal knowledge than an insurance policy. We take your concerns to heart and want to look into the matter so see how we can set things right again. Our Harry Njadila will be in contact shortly.
We apologise for the inconvenience and hope to put a smile on your face again.
Yours in Law.
Client Experience
***
Dear Omolemo.
Thank you for taking the time to write to us. We are sorry to hear that you are disappointed in our service.
As a company, we strive to send your worries, fears and stress packing. We want you to think of us more as a caring friend with expert legal knowledge than an insurance policy. We take your concerns to heart and want to look into the matter so see how we can set things right again. Our Harry Njadila will be in contact shortly.
We apologise for the inconvenience and hope to put a smile on your face again.
Yours in Law.
Client Experience
***
LAW FOR ALL your service is so poor
i fail to understand how you treat me as your client. refering the matter above youe excuse was my appointed Lawyer Latitia resigned and another lawyer was appointed for me by the name of Claire Viola Blink asked me to sent her a copy of my contract with Absa,calim no., special power of Artoney and a quatation of how much the damage can cost which i did on February the 15th. then on the 27nth she called me to tell me she cannot get hold of Absa people,on the 28 i forwarded her an email from Absa consultent about my query for her to take it from there but she never came back to me until i decide to call on the 3rd of March the lady answerd the phone said Claire Viola is busy on the line and i must leave my details for her to call then she did not. and i made another call on the 8th February then the same person answerd the phone to my suprice she tald me Claire Viola is no longer dealing with my query then she said whoever is dealing with my query will call me back as she is still busy on the line she never did. my question is if you are lawyers i pay you to help me in times of need but you cant deliver as per our contract what must i do? if your lawyers can fail to solve my problem then why am i paying you they even fail just to make a call to Absa but hello peter team did it within hours.this is so shamefull!!!! your service is so POOR!!!!!!!!!!
LAW FOR ALL your service is so poor
i fail to understand how you treat me as your client. refering the matter above youe excuse was my appointed Lawyer Latitia resigned and another lawyer was appointed for me by the name of Claire Viola Blink asked me to sent her a copy of my contract with Absa,calim no., special power of Artoney and a quatation of how much the damage can cost which i did on February the 15th. then on the 27nth she called me to tell me she cannot get hold of Absa people,on the 28 i forwarded her an email from Absa consultent about my query for her to take it from there but she never came back to me until i decide to call on the 3rd of March the lady answerd the phone said Claire Viola is busy on the line and i must leave my details for her to call then she did not. and i made another call on the 8th February then the same person answerd the phone to my suprice she tald me Claire Viola is no longer dealing with my query then she said whoever is dealing with my query will call me back as she is still busy on the line she never did. my question is if you are lawyers i pay you to help me in times of need but you cant deliver as per our contract what must i do? if your lawyers can fail to solve my problem then why am i paying you they even fail just to make a call to Absa but hello peter team did it within hours.this is so shamefull!!!! your service is so POOR!!!!!!!!!!