bB
bmoema B
1 reviews | Active since Jul 2017
06 Mar 2021, 13:50
Deplorable service from LAW FOR ALL
I emailed your legal practitioner being Nomfundo Mashila yesterday and she failed to get back to me with case number C1169-3-2021 to assist me with a few case matters and asked her to email me on the email address provided to her on her email and even phoned but to no avail.
Your service is really, considering that we have to pay R269 which you guys demand quickly but your service is really pathetic. There's not even a decency to acknowledge my email. Anyone who wants to join LAW FOR ALL think again!
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LAW FOR ALL's replyOfficial
08 Mar 2021, 08:27Dear Carel
Thank you for taking the time to write and share your experience with us. We're incredibly sorry to hear that you feel we've let you down and can understand your frustration.
Legal disputes are stressful, and regular contact with your lawyer is essential to put your mind at ease. That's why we have strict policies in place around contact and replying to communication.
We really care about our policyholders, and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives.
We have sent your details to our Client Experience Department. A consultant will look into the reasons why you aren't getting in touch with your lawyer and take steps to ensure it doesn't happen again.
Sorry for the inconvenience caused.
LAW FOR ALL
LAW FOR ALL
LAW FOR ALL's reply08 Mar 2021, 08:27
Official
Dear Carel
Thank you for taking the time to write and share your experience with us. We're incredibly sorry to hear that you feel we've let you down and can understand your frustration.
Legal disputes are stressful, and regular contact with your lawyer is essential to put your mind at ease. That's why we have strict policies in place around contact and replying to communication.
We really care about our policyholders, and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives.
We have sent your details to our Client Experience Department. A consultant will look into the reasons why you aren't getting in touch with your lawyer and take steps to ensure it doesn't happen again.
Sorry for the inconvenience caused.
LAW FOR ALL
LAW FOR ALL