1 reviews | Active since Oct 2012
Delaying my case
<p>Laswt week tuesday Danielle Pretorius told me she submitted my case to the claims department and it will take a maximum of 7 days,today it's the 8th day but they still don't have feedbackback for me. I am very disappointed with how Lipco operate, you have to push everyone in order for them to do their job. I wish I had law firm that takes their clients seriously, If you know one please let me know.</p>
Hi, Dumisani.
Thank you for taking the time to provide us with feedback.
We are sorry to hear that you feel that your matter is being unnecessarily delayed. We do everything we can to send our clients' worries, fears, and stress packing as fast as we can.
Please keep in mind that processing claims sometimes takes a bit of extra time, as there is a lot to look at and take into account in assessing a matter. We work meticulously to ensure an accurate outcome.
We take your concerns to heart and have lodged a formal complaint on your behalf. Our Harry Njadila, from our Client Experience Department, will be in touch shortly.
Please accept our apology for any inconvenience caused.
Yours in Law.
Hi, Dumisani.
Thank you for taking the time to provide us with feedback.
We are sorry to hear that you feel that your matter is being unnecessarily delayed. We do everything we can to send our clients' worries, fears, and stress packing as fast as we can.
Please keep in mind that processing claims sometimes takes a bit of extra time, as there is a lot to look at and take into account in assessing a matter. We work meticulously to ensure an accurate outcome.
We take your concerns to heart and have lodged a formal complaint on your behalf. Our Harry Njadila, from our Client Experience Department, will be in touch shortly.
Please accept our apology for any inconvenience caused.
Yours in Law.
I am still waiting
I am still waiting