LS
Lawrence S

1 reviews | Active since Jul 2018

11 May 2023, 07:26

Childish lawyers

How can I am award winning company treat their clients like trash and also have ****** and childish lawyers like Mr Shadlie Damons who doesn't even care how about client legal matters. But I believe he's doing this because his having a manager who will do everything to everything to protect and promote his childish behaviour because I have been requesting for a call back since Monday and no one bother to call me.

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Replies (1)
LAW FOR ALL
LAW FOR ALL's reply11 May 2023, 08:31
Official
 
Dear Lawrence
 
Thank you for taking the time to write and share your experience with us. We're incredibly sorry to hear that you feel we've let you down and can understand your frustration. 
 
Legal disputes are stressful, and regular contact with your lawyer is essential to put your mind at ease. That's why we have strict policies in place around contact and replying to communication. 
 
We really care about our policyholders, and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives. 
 
We have sent your details to our Client Experience Department. A consultant will look into the reasons why you aren't getting in touch with your lawyer and take steps to ensure it doesn't happen again. 
 
Sorry for the inconvenience caused.
 
 LAW FOR ALL