AK
Abigail K
1 reviews | Active since Aug 2020
16 Mar 2021, 08:35
Cancelation
Your services is very poor and you don't even care about your clients and now am planning to cancel my policy
Helpful (0)
Replies (2)0
Replies (2)
LAW FOR ALL's replyOfficial
16 Mar 2021, 09:20Dear Abigail
Thank you for taking the time to write to us about your experience. We're sad to hear that you feel that your lawyer has let you down. After reading your detailed message, all that we can say is "sorry" and reassure you that this is not our usual standard of legal service.
Our lawyers are dedicated to breaking down the barriers to justice and making the law more affordable and accessible to all. We aim to be a caring friend in a time of need and to empower our policyholders to enforce their rights. Our team seeks to ease the strain and stress of the law, not add to your burdens.
We understand that you want to cancel your policy, and though we are sad to see you go, we won't stand in your way.
A member of our Client Experience Team will be in contact shortly to assist with the cancellation and look into your concerns to ensure that we learn from your experience, and do better.
Again, sorry for the inconvenience.
Talk to you soon!
LAW FOR ALL
LAW FOR ALL's reply16 Mar 2021, 09:20
Official
Dear Abigail
Thank you for taking the time to write to us about your experience. We're sad to hear that you feel that your lawyer has let you down. After reading your detailed message, all that we can say is "sorry" and reassure you that this is not our usual standard of legal service.
Our lawyers are dedicated to breaking down the barriers to justice and making the law more affordable and accessible to all. We aim to be a caring friend in a time of need and to empower our policyholders to enforce their rights. Our team seeks to ease the strain and stress of the law, not add to your burdens.
We understand that you want to cancel your policy, and though we are sad to see you go, we won't stand in your way.
A member of our Client Experience Team will be in contact shortly to assist with the cancellation and look into your concerns to ensure that we learn from your experience, and do better.
Again, sorry for the inconvenience.
Talk to you soon!
LAW FOR ALL
LAW FOR ALL's replyOfficial
18 Mar 2021, 09:52Dear Abigail
Once again thank you for taking the time to write and share your experience with us. We're incredibly sorry to hear that you feel we've let you down and can understand your frustration.
Legal disputes are stressful. We hope the conversation with Nevallisha Jacobs brought you some clarity and peace of mind on how we can assist in your matter going forward.
If there is anything else we can do to assist, please don’t hesitate to reach out to us.
Yours in law.
LAW FOR ALL
LAW FOR ALL's reply18 Mar 2021, 09:52
Official
Dear Abigail
Once again thank you for taking the time to write and share your experience with us. We're incredibly sorry to hear that you feel we've let you down and can understand your frustration.
Legal disputes are stressful. We hope the conversation with Nevallisha Jacobs brought you some clarity and peace of mind on how we can assist in your matter going forward.
If there is anything else we can do to assist, please don’t hesitate to reach out to us.
Yours in law.
LAW FOR ALL