JP
Jacques P
1 reviews | Active since Oct 2011
18 Jun 2021, 01:58
Call Centre give wrong info
Please can you assist me as the call centre give email addresses that is incorrect and gmail fails to deliver to, to cancel my membership. Id nr is *** 081. I was told to write to *** i then tried *** thinking maybe i misheard.
What is the email address or procedure to follow to cancel my membership?
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Replies (2)
LAW FOR ALL's replyOfficial
18 Jun 2021, 10:02Dear Jacques Pretorius. Thank you for taking the time to write to us about your experience. We're sad to hear that you feel we've let you down. After reading your detailed message, all we can do is apologise and reassure you that this is not our usual standard of legal service.
A member of our Client Experience Team will be in contact with you to look into your concerns. Sorry for the inconvenience caused.
A member of our Client Experience Team will be in contact with you to look into your concerns. Sorry for the inconvenience caused.
LAW FOR ALL's reply18 Jun 2021, 10:02
Official
Dear Jacques Pretorius. Thank you for taking the time to write to us about your experience. We're sad to hear that you feel we've let you down. After reading your detailed message, all we can do is apologise and reassure you that this is not our usual standard of legal service.
A member of our Client Experience Team will be in contact with you to look into your concerns. Sorry for the inconvenience caused.
A member of our Client Experience Team will be in contact with you to look into your concerns. Sorry for the inconvenience caused.
LAW FOR ALL's replyOfficial
18 Jun 2021, 13:17 Dear Jacques Pretorius. Once again thank you for taking the time to write and share your experience with us.
We really care about our policyholders, and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives. We hope the conversation with Elzina Syster brought you some clarity and peace of mind on how we can assist in your matter. If there is anything else we can do to assist, please don’t hesitate to reach out to us. Yours in law. LAW FOR ALL
We really care about our policyholders, and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives. We hope the conversation with Elzina Syster brought you some clarity and peace of mind on how we can assist in your matter. If there is anything else we can do to assist, please don’t hesitate to reach out to us. Yours in law. LAW FOR ALL
LAW FOR ALL's reply18 Jun 2021, 13:17
Official
Dear Jacques Pretorius. Once again thank you for taking the time to write and share your experience with us.
We really care about our policyholders, and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives. We hope the conversation with Elzina Syster brought you some clarity and peace of mind on how we can assist in your matter. If there is anything else we can do to assist, please don’t hesitate to reach out to us. Yours in law. LAW FOR ALL
We really care about our policyholders, and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives. We hope the conversation with Elzina Syster brought you some clarity and peace of mind on how we can assist in your matter. If there is anything else we can do to assist, please don’t hesitate to reach out to us. Yours in law. LAW FOR ALL