1 reviews | Active since Feb 2015
Breach of contract
<p>I am a South Arican citizen who stays in South Africa but work at sea. I have a property in South Africa and I required Lipco to give me advise regarding rental agreements in SA and to assist with the drawing up of a rental contract. I contacted lipco and the legal consultant wanted to phone me (after I told them I was at sea) , he then told me that I am only covered within the borders of South Africa. I feel this is unfair and in breach of the contract I've had with Lipco for more than 5 years, this is nowhere disclosed that I need to be in SA for legal advise and I do not require cover. I still stay in SA and Lipco still takes my money.I also previously had dealing with Lipco while I was out of the country or at sea, and the current issue I have is also within the borders of SA.</p>
Dear Hennie.
Thank you for writing to us! We are sorry to hear about your experience.
It sounds like there must be a misunderstanding. Sorry about that! We are here to protect your legal rights. We can correspond with you via email if you are at sea and of course, if the property is situated within South Africa and our laws apply, we can draw up a lease agreement. The clause that the consultant referred to would be applicable if the property were situated abroad.
We have lodged a formal complaint on your behalf, and our Client Experience Consultant will look into the matter and ensure you get the assistance you require. Please keep a lookout for email correspondence from LAW FOR ALL.
Sorry for the inconvenience.
Kind Regards.
Dear Hennie.
Thank you for writing to us! We are sorry to hear about your experience.
It sounds like there must be a misunderstanding. Sorry about that! We are here to protect your legal rights. We can correspond with you via email if you are at sea and of course, if the property is situated within South Africa and our laws apply, we can draw up a lease agreement. The clause that the consultant referred to would be applicable if the property were situated abroad.
We have lodged a formal complaint on your behalf, and our Client Experience Consultant will look into the matter and ensure you get the assistance you require. Please keep a lookout for email correspondence from LAW FOR ALL.
Sorry for the inconvenience.
Kind Regards.