Before signing a contract see what is happening

Good day,

I am writing regarding the deposit paid for the rental property and the sudden refusal for us to move in after notice had already been given at our previous residence.

This situation has placed us under severe pressure, as we made arrangements based on the understanding that the lease agreement would proceed. We acted in good faith, paid the required deposit, and prepared to move, only to later be told that we could no longer occupy the property.

In addition, we are still waiting for the refund of our deposit, with no clear communication or urgency from your side.

I would also like to place on record my concern regarding the lease agreement itself. After reviewing the agreement properly, it was clear that many of the clauses heavily favoured the landlord while offering little to no protection for the tenant. Several clauses appeared unfair and one-sided, giving excessive leverage to the landlord without balanced responsibility or reasonable tenant protection.

The handling of this matter has caused unnecessary financial and personal stress, and I request that the refund be processed immediately together with written confirmation of when payment will reflect.

Should this matter continue to be delayed, I will have no choice but to escalate it further through the appropriate channels, including the Rental Housing Tribunal.

Kind regards, Darius jordaan