BE VERY CAREFULL!!!

Be very careful when you join them. They tell you to take the platinum package and then when you need help they have all the excuses in the world that you are not covered. READ THE FINE PRINT THEY CATCH PEOPLE THAT WAY!!!

I also paid by EFT cause I am not employed and I dont even have a bank account. Now they change their terms and tell me I can no longer be a member if I dont pay by debit order. My partner said they can debit his account and I know for a fact if a person authorizes it you can pay a debit for anyone and by the way he is also on the policy so also a member. They refuse to do this. They expect me to open a bank account pay bank charges and then my partner has to pay bank charges to transfer the money to my account just to they can debit my account. Does this even sound logical to anyone??? I always ensured that he makes a direct payment into their account so it reflects on the payment due date and then they send me messages I did not pay. My partner is the one who paid this policy every month but now they refuse to debit his account and he phoned them numerous times stating that he pays the pplicy.

Does anyone think this is right at all???

By the way expect to wait weeks for a response if you need their help with a matter.

There are a handful of people who really cares and want to help like Thato and Riaan.