GU
Gustav U
1 reviews | Active since Aug 2014
19 Apr 2020, 14:36
Bad Service Lipco Law for All
In 1996 I joined Lipco Law for All. They have assisted me with a few matter but recently they have dropped to junk status. in 2012 and 2014 summons issued but until today no judgement or default judgement obtained. Now I have a case against Absa and they will not take matter because they are underwritten by them. In 1996 Absa was not their underwriters. How can they change policy conditions. Bad service !!!!!
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Replies (2)0
Replies (2)
LAW FOR ALL's replyOfficial
19 Apr 2020, 15:20Hi Gustav.
Thank you for taking the time to write to us about your experience. We value feedback from our Policyholders and take everything you say to heart.
So sorry to hear that you feel we've let you down! For over two decades, our award-winning lawyers have been dedicated to breaking down the barriers to justice and empowering South Africans to enforce their legal rights. Rest assured, you are in good hands with one of Africa's best legal teams in your corner.
LAW FOR ALL is always looking ahead and committed to continually revising our processes and products to offer the best and most comprehensive legal care for South Africans. We understand your frustration and disappointment, but to ensure we keep things above-board and fair, we have to play by the rules. This means we have to apply our policy terms and conditions when assessing claims for legal cover.
Our Client Experience Team want to investigate the assistance you received, to see if there is anything we can do to improve your experience. Keep in mind, you have a right to appeal the outcome of a claim and to approach the Ombudsman For Short-Term Insurance (OSTI).
We'll be in touch first thing Monday morning, to hopefully resolve the matter to your satisfaction.
Please stay safe and healthy during this challenging time.
Kind Regards.
LAW FOR ALL Client Experience.
Thank you for taking the time to write to us about your experience. We value feedback from our Policyholders and take everything you say to heart.
So sorry to hear that you feel we've let you down! For over two decades, our award-winning lawyers have been dedicated to breaking down the barriers to justice and empowering South Africans to enforce their legal rights. Rest assured, you are in good hands with one of Africa's best legal teams in your corner.
LAW FOR ALL is always looking ahead and committed to continually revising our processes and products to offer the best and most comprehensive legal care for South Africans. We understand your frustration and disappointment, but to ensure we keep things above-board and fair, we have to play by the rules. This means we have to apply our policy terms and conditions when assessing claims for legal cover.
Our Client Experience Team want to investigate the assistance you received, to see if there is anything we can do to improve your experience. Keep in mind, you have a right to appeal the outcome of a claim and to approach the Ombudsman For Short-Term Insurance (OSTI).
We'll be in touch first thing Monday morning, to hopefully resolve the matter to your satisfaction.
Please stay safe and healthy during this challenging time.
Kind Regards.
LAW FOR ALL Client Experience.
LAW FOR ALL's reply19 Apr 2020, 15:20
Official
Hi Gustav.
Thank you for taking the time to write to us about your experience. We value feedback from our Policyholders and take everything you say to heart.
So sorry to hear that you feel we've let you down! For over two decades, our award-winning lawyers have been dedicated to breaking down the barriers to justice and empowering South Africans to enforce their legal rights. Rest assured, you are in good hands with one of Africa's best legal teams in your corner.
LAW FOR ALL is always looking ahead and committed to continually revising our processes and products to offer the best and most comprehensive legal care for South Africans. We understand your frustration and disappointment, but to ensure we keep things above-board and fair, we have to play by the rules. This means we have to apply our policy terms and conditions when assessing claims for legal cover.
Our Client Experience Team want to investigate the assistance you received, to see if there is anything we can do to improve your experience. Keep in mind, you have a right to appeal the outcome of a claim and to approach the Ombudsman For Short-Term Insurance (OSTI).
We'll be in touch first thing Monday morning, to hopefully resolve the matter to your satisfaction.
Please stay safe and healthy during this challenging time.
Kind Regards.
LAW FOR ALL Client Experience.
Thank you for taking the time to write to us about your experience. We value feedback from our Policyholders and take everything you say to heart.
So sorry to hear that you feel we've let you down! For over two decades, our award-winning lawyers have been dedicated to breaking down the barriers to justice and empowering South Africans to enforce their legal rights. Rest assured, you are in good hands with one of Africa's best legal teams in your corner.
LAW FOR ALL is always looking ahead and committed to continually revising our processes and products to offer the best and most comprehensive legal care for South Africans. We understand your frustration and disappointment, but to ensure we keep things above-board and fair, we have to play by the rules. This means we have to apply our policy terms and conditions when assessing claims for legal cover.
Our Client Experience Team want to investigate the assistance you received, to see if there is anything we can do to improve your experience. Keep in mind, you have a right to appeal the outcome of a claim and to approach the Ombudsman For Short-Term Insurance (OSTI).
We'll be in touch first thing Monday morning, to hopefully resolve the matter to your satisfaction.
Please stay safe and healthy during this challenging time.
Kind Regards.
LAW FOR ALL Client Experience.
LAW FOR ALL's replyOfficial
20 Apr 2020, 11:31Morning Gustav.
We hope the week is off to a good start after speaking to our Mona-Lisa Snyman about your complaint (CL7-4-2020).
Our Client Experience Team will be sure to get a copy of your Policy Terms and Conditions to you, and assist in referring you to an attorney who can help at a reduced fee.
We'd like to apologise again for the inconvenience, and trust you understand why we can't take legal action against our Underwriter.
Should you have any questions or need help, please don't hesitate to get in contact with Mona-Lisa, who will be happy to assist.
Wishing you a wonderful week ahead.
LAW FOR ALL Client Experience.
LAW FOR ALL's reply20 Apr 2020, 11:31
Official
Morning Gustav.
We hope the week is off to a good start after speaking to our Mona-Lisa Snyman about your complaint (CL7-4-2020).
Our Client Experience Team will be sure to get a copy of your Policy Terms and Conditions to you, and assist in referring you to an attorney who can help at a reduced fee.
We'd like to apologise again for the inconvenience, and trust you understand why we can't take legal action against our Underwriter.
Should you have any questions or need help, please don't hesitate to get in contact with Mona-Lisa, who will be happy to assist.
Wishing you a wonderful week ahead.
LAW FOR ALL Client Experience.