ES
Eugene S

1 reviews | Active since Aug 2014

12 Jul 2023, 15:11

Bad service Law for all

Its been weeks now that Law for all is on the case to dispute the traffic fine I got. Every time they assign a new person to the case, then I have to repeat the story over and over again and email all the details again and again. The last one now (at least nr 3) Maxine Stander had to Google to get the courts phone number. If they are real lawyers, shouldn't they have a data base of the prosecutors?? She only tried the number twice and gave up. The lawyers usually have a bail department, should their clients need to apply for bail. She did not even use this recourse to find out who the prosecutor at that court is or the telephone nr. They are causing me more trouble and grief than service. It seems it should have been better for my health to pay the R2000 fine, than to think they can help proof my innocence. This is just pathetic

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Replies (4)
LAW FOR ALL
LAW FOR ALL's reply12 Jul 2023, 16:15
Official
Dear Eugene

We are so sorry to hear that you feel frustrated with our assistance in resolving your dispute regarding your traffic fine.
 
We understand that legal disputes are stressful, and naturally, you want your dispute resolved as soon as possible. We confirm that your legal professional has been assisting in trying to mediate the matter even though your cause of action is prior to your commencement date of your policy.

Our Client Experience Department will however be in touch and look into the points you raised.

Yours in Law
LAW FOR ALL
ES
Eugene S's update15 Jul 2023, 14:12
Reviewer Update
Your response is more like adverti*****t or promotion for your company. You do not address the issue of your lack of willingness and/or recourses. Your reply to Hello Peter is just a pathetic effort to promote yourselves.
I appreciate your letter that is describing 90% of my dispute, but I could have written the same letter myself.
Your pathetic attempt to get hold of the email address of the prosecutor, as lawyers who should be able to get a hold of it. Your willingness and lack of resources is sub standard. How can a law firm not be able to get in touch with a prosecutor and put the burden on me to obtain the email addresses or telephone number?
According to Law for all's scheme rules, I have provided all the documentation and evidence as required.
You just need to use your recourses to get in contact with the prosecutor to mediate on my behalf. If you can not do that, you are pathetic and Hallo Peter will hear that.
And any marketer of yours visiting my business unit and surrounding units, I will chase them away. I will use all social media to which I have access to share how pathetic your service is.
I will paste this message unto Hello Peter.
Now I have rep**** before 18 July, so this matter is not finalized.
ES
Eugene S's update15 Jul 2023, 14:29
Reviewer Update
This is Law for all's response to the letter I've posted previously:

Dear Sir
The email below is received and noted.
Please note that we are not a law firm.

Now what are Law for all if they are not a law firm?? It seems they just want your money , pretending to be a law firm.
LAW FOR ALL
LAW FOR ALL's reply17 Jul 2023, 09:20
Official
Dear Eugene

We thank you for again highlighting your concerns.

We confirm that one of our Legal Managers have contacted you and advised what your options are going forward.

Should you need further clarity therein, please contact your legal professional who will provide further clarity herein.

Yours in Law
LAW FOR ALL