SC
Sheldon C
1 reviews | Active since Apr 2023
04 Apr 2023, 11:18
Bad service
I have been a client with law for all for over 2 years now. I have not claimed nor used their services. The day I request their service on a very straight forward matter which I could have resolved myself actually. They drag their feet. They do no respond to email, messages left for the consultants nor do they handle the matter with urgency. My tenant has been without electricity because I re**** on the supposed competence and professional service of law for all. Guess what I still have not received any response or assistance. This is the worst service one can experience especially when it's an urgent matter and you pay for the services. I am Cancelling my membership.
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LAW FOR ALL's replyOfficial
05 Apr 2023, 08:40Dear Sheldon
Thank you for taking the time to write and share your experience with us. We're incredibly sorry to hear that you feel we've let you down and can understand your frustration.
Thank you for taking the time to write and share your experience with us. We're incredibly sorry to hear that you feel we've let you down and can understand your frustration.
Legal disputes are stressful, and regular contact with your lawyer is essential to put your mind at ease. That's why we have strict policies in place around contact and replying to communication.
We really care about our policyholders, and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives.
We have sent your details to our Client Experience Department. A consultant will look into the reasons why you aren't getting in touch with your lawyer and take steps to ensure it doesn't happen again.
Sorry for the inconvenience caused.
Yours in Law,
LAW FOR ALL
Yours in Law,
LAW FOR ALL
LAW FOR ALL's reply05 Apr 2023, 08:40
Official
Dear Sheldon
Thank you for taking the time to write and share your experience with us. We're incredibly sorry to hear that you feel we've let you down and can understand your frustration.
Thank you for taking the time to write and share your experience with us. We're incredibly sorry to hear that you feel we've let you down and can understand your frustration.
Legal disputes are stressful, and regular contact with your lawyer is essential to put your mind at ease. That's why we have strict policies in place around contact and replying to communication.
We really care about our policyholders, and always aim to provide the best legal support possible. Our award-winning team is dedicated to making the law more affordable and accessible and empowering South Africans in their daily lives.
We have sent your details to our Client Experience Department. A consultant will look into the reasons why you aren't getting in touch with your lawyer and take steps to ensure it doesn't happen again.
Sorry for the inconvenience caused.
Yours in Law,
LAW FOR ALL
Yours in Law,
LAW FOR ALL