1 reviews | Active since Nov 2020
Bad service and misleading sales consultants
2017 when I had an accident I called Lipco for assistance. I was told that if sign up for Platinum Plus policy they will cover everything with the accident. Telesale person reassures me that I will get immediate cover and also be represented on this accident at no cost from me. According to the telesales person if I join Lipco I must pay monthly premium and everything will be taken care of.
Others driver who were involved started their legal advances toward me eventhough I was the who was bumped at the back. I contacted Lipco long storry short I was later referred to another attorney and then advised to pay for my legal fees.
I explained that is not i was told before signing up, when I requested a Call recording between myself and sales I was told it is not available. I was with impression that as Law firm you hold highest ethics standard. Law firm that mislead people to sign up is a disgrace to a profession.
We're sad to hear that you feel we've let you down when you needed us. After reading your detailed message, all we can do is apologise and reassure you that this is not our usual standard of legal service.
We're sad to hear that you feel we've let you down when you needed us. After reading your detailed message, all we can do is apologise and reassure you that this is not our usual standard of legal service.